Our Reviews

Deborah F|2023 Buick Envision

Confirmed Service Customer

3/8/2025

Always a pleasure to work with Roe Motors. They always go above and beyond.

3/10/2025

Deborah, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Grants Pass, OR

David K|2023 Buick Envision Essence AWD

Confirmed Service Customer

3/16/2025

The service was done efficiently and one schedule. The staff was friendly and knowledgeable. Thank you ROE!

3/17/2025

David, it is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!

Business Response

Montague, CA

Penny H|2020 Buick Envision

Confirmed Service Customer

3/18/2025

Roe is always professional and their work is wonderful!

3/19/2025

Penny, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

Grants Pass, OR

Arthur L|2021 Buick Encore GX

Confirmed Service Customer

3/18/2025

In and out for our replacement for our he engine air filter…

3/19/2025

Arthur, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Rogue River, OR

Bernice T|2024 GMC Yukon

Confirmed Service Customer

3/29/2025

In and done quickly. Thorough job, caught a couple little extra things and ensured they were taken care of. Thank you for the professional job!

3/31/2025

Bernice, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Gold Beach, OR

Bruce K|2015 Chevrolet Tahoe

Confirmed Service Customer

4/1/2025

Friendly and thorough staff

4/2/2025

Bruce, we're happy you found our staff to be so supportive during your experience here at Roe Motors, INC. - Service. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Selma, OR

Deanna E|2023 GMC Acadia

Confirmed Service Customer

4/5/2025

Staff was friendly and helpful.

4/8/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Central Point, OR

Paul H|2024 GMC Terrain

Confirmed Sales Customer

4/7/2025

We purchased our new Terrain sight unseen. We were given a fair price and did not have to spend a great deal of time negotiating a price. Randy and Stephanie were very helpful and professional.

Randall Hollenbeck

4/9/2025

Paul, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

Yamhill, OR

Roger H|2024 GMC Sierra 2500 HD

Confirmed Service Customer

4/9/2025

The person doing the service lacked housekeeping skills. Spilled DEF all over inside and outside the fuel door. Only cleaned off the paint. Had greasy hands on the doorhandle, oil smudge on the paint and chrome strip on the window moulding, steering wheel , and the inside door handle. Rotated the tires and changed the pressures in the tires as I directed them not to do as they were set to my preferance.

4/10/2025

Roger, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to Dave Fisher out at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

Klamath Falls, OR

William S|2014 GMC 1500 Sierra

Confirmed Service Customer

3/26/2025

We were very pleased with the service and customer service

3/27/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Roe Motors, INC. and we hope to see you again soon!

Business Response

Rogue River, OR

Gary L|2019 GMC Acadia

Confirmed Service Customer

3/31/2025

Had an issue with the thermostat & they were able to get me in & repair before a planned trip. Everything seems to be working great. Thanks

4/1/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Wayne H|2025 GMC Canyon

Confirmed Sales Customer

4/1/2025

We really appreciate having a local trustworthy dealership. Great people and such a beautiful truck!

Tyrel Qualls

4/2/2025

Wayne, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Grants Pass, OR

Sonja N|2022 GMC Yukon

Confirmed Service Customer

4/1/2025

I am taking a major road trip this summer and asked Brent to do a couple of extra checks. He did so and then came to the waiting area to let me know all is well. The rest of the maintenance visit was also completed promptly and efficiently. While waiting, multiple employees stopped to greet me and say hello. It is a pleasure to go to Roe.

4/2/2025

Sonja, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Rogue River, OR

Susan B|2022 Buick Encore GX

Confirmed Service Customer

4/15/2025

Always thorough and reliable.

4/16/2025

Susan, thank you for choosing Roe Motors, INC. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Rogue River, OR

Jo S|2021 Chevrolet Tahoe

Confirmed Service Customer

4/15/2025

My appointment was on schedule and Jeff my service consultant was polite and courteous. I also like that once my vehicle was completed, Jeff showed me the services that were recommended with no pressure to complete them now.

4/16/2025

Jo, we're happy you found our staff to be so supportive during your experience here at Roe Motors, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Cave Junction, OR

Deniese M|2012 GMC Terrain

Confirmed Service Customer

4/15/2025

Jeff in the service department is amazing and always quick to respond to any concerns.

4/16/2025

Deniese, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Wilbur W|2007 GMC Sierra

Confirmed Service Customer

4/24/2025

Per usual got me in quickly and back on the road.

4/25/2025

Wilbur, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Grants Pass, OR

Rhonda T|2024 GMC Terrain

Confirmed Sales Customer

4/9/2025

Everyone was very nice and helpful

Emmett Carroll

4/10/2025

Rhonda, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Kathleen R|2023 Chevrolet Tahoe

Confirmed Service Customer

4/17/2025

Everyone in the service department was friendly & professional. They answered all of my concerns

4/19/2025

Kathleen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Grants Pass, OR

Gary L|2019 GMC Acadia

Confirmed Service Customer

4/29/2025

Called on Friday & they got us in Monday. They took care of the issue & had completed early afternoon. They did a great job repairing our vehicle. Thank you.

4/30/2025

Gary, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

Grants Pass, OR

Donna K|2020 Buick Encore GX

Confirmed Service Customer

4/29/2025

Roe always has the customer first.

4/30/2025

Donna, your satisfaction is important to us, so we want to sincerely thank you for choosing Roe Motors, INC. - Service and we hope to see you again soon!

Business Response

Grants Pass, OR

Patricia C|2024 GMC Hummer EV SUV

Confirmed Service Customer

4/30/2025

Roe Motors is providing us with the best ever dealership experience. They tick every box from competitive/fair pricing, outstanding/friendly/honest/tireless sales and service teams, and all the other supportive staff members. We have bought many cars in our many years and Roe has provided us with the very best experience. They live up to this advertising statement: We strive to create a unique family like environment that allows us to offer unprecedented levels of customer service, genuine care for our community and a sales and service experience that will make you wonder how you ever did business anywhere else!

5/1/2025

Patricia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Cave Junction, OR

Paula W|2017 Buick Envision

Confirmed Service Customer

5/11/2025

Pretty standard.

5/12/2025

Paula, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Grants Pass, OR

Michael A|2019 Chevrolet 3500HD Silverado

Confirmed Service Customer

5/12/2025

Great communication

5/14/2025

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Selma, OR

Clint L|2009 GMC Yukon

Confirmed Service Customer

4/25/2025

I brought my 2009 GMC YUKON in for a routine oil change and they also fixed a loose grounding cable for me . I always appreciate the integrity of your staff. Thank you for your commitment to being a great dealership.

4/27/2025

Clint, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Grants Pass, OR

David B|2024 GMC Terrain

Confirmed Service Customer

4/30/2025

Always excellent service!

5/1/2025

David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Mark C|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

4/30/2025

I’ve bought over 24 vehicles in the last 15 years for my company and this was one of the easiest, fastest and best interactions with sales person (Randy) I’ve ever had Thanks

Randall Hollenbeck

5/2/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Roe Motors, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Winston, OR

Robert U|2025 GMC Sierra 3500 HD

Confirmed Service Customer

5/15/2025

Always excellent here! Great dealership!

5/16/2025

Robert, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Jacksonville, OR

Heather J|2017 GMC Canyon

Confirmed Service Customer

5/16/2025

It was a great experience, very knowledgeable and informative staff.

5/18/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

Selma, OR

John W|2021 GMC 3500HD Sierra

Confirmed Service Customer

5/19/2025

Great service expensive repair covered by warranty friendly service staff

5/19/2025

John, thank you for your kind review; we are happy to pass along your comments to the team here at Roe Motors, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Grants Pass, OR

Judy W|2024 Buick Envista

Confirmed Service Customer

5/19/2025

As always, gracious and efficient.

5/19/2025

Judy, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

Grants Pass, OR

David L|2024 GMC Sierra 1500

Confirmed Service Customer

5/22/2025

Was not asked if I needed a ride, although the service writer did ask if I was going to wait. No one greeted me, other than the service writer. Nobody tried to sell me a new vehicle.

5/23/2025

David, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please reach out to Dave Fisher to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Canyonville, OR

David M|2025 GMC Terrain

Confirmed Sales Customer

5/26/2025

Loved our sales rep Geraldo, his knowledge, patience, and help were top notch. And I can't imagine buying a car from any other dealer, Roe Motors is an honorable company that I know I can trust to help me find the perfect car, no sleazy car sales people lurking. All the staff at Roe were professional, helpful, friendly, and not pushy. I always recommend Roe Motors to anyone looking for a car. This is our second car purchase from Roe, and when we need car another, I know we'll be back here.

Gerardo Gutierrez

5/26/2025

David, we're happy you found our staff to be so supportive during your experience here at Roe Motors, INC.. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Rogue River, OR

Thomas C|2025 GMC Sierra 1500

Confirmed Sales Customer

6/2/2025

Emmett and staff did an excellent job , including Mike. I need to come back and have a more in depth help trying to figure out all the NEW items that I can not figure out. Thanks Tom

Emmett Carroll

6/3/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

John H|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

6/3/2025

Roe Motors has always been great to deal with. Very professional and friendly people.

Randall Hollenbeck

6/4/2025

John, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Grants Pass, OR

Vinay C|2021 GMC Acadia

Confirmed Service Customer

6/12/2025

I had my wife's Acadia serviced n was very certified although it took a long time.

6/13/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Gold Hill, OR

Charles W|2014 Chevrolet 3500HD Silverado

Confirmed Service Customer

6/13/2025

Amy Fox was very pleasant and no pressure. I had a serious problem soon after the purchase that Roe was not legally responsible to fix. It was something that could have been prevented before my purchase. The issue was repaired at no cost to me with no push back. The Service Dept, Jeff Fox handled everything perfectly. It is nice to deal with a dealer that is the same as the TV commercial. I am 78 years old and have purchased many vehicles, this is a first. Thank you.

6/16/2025

Charles, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Merlin, OR

Alvie L|2020 GMC 1500 Sierra

Confirmed Service Customer

6/21/2025

It’s always easy to make and get appointments and done in a timely manner

6/23/2025

Alvie, your satisfaction is important to us, so we want to sincerely thank you for choosing Roe Motors, INC. and we hope to see you again soon!

Business Response

Grants Pass, OR

Dale G|2016 Buick Enclave

Confirmed Service Customer

5/15/2025

Great service checked out starting problem replaced battery in no time . checked out entire electrical system all good .

5/16/2025

Dale, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Gold Hill, OR

Ronald Z|2009 Chevrolet Impala

Confirmed Service Customer

5/24/2025

Wonderful

5/26/2025

Ronald, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Grants Pass, OR

Jerry S|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

5/24/2025

Friendly

Gerardo Gutierrez

5/26/2025

Jerry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Rogue River, OR

Teresa C|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

5/26/2025

They were great! Easy to work with especially at a distance. They were responsive and helpful!

Emmett Carroll

5/27/2025

Teresa, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Eureka, CA

Kenneth C|2024 Chevrolet Equinox

Confirmed Service Customer

6/2/2025

Very friendly and efficient.

6/3/2025

Kenneth, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

Grants Pass, OR

Steven W|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

6/2/2025

Walked in looking to but a GMC truck for towing our new 5th wheel. We were approached by “G” who said he didn’t have what we wanted on the lot but could get one in a few days. Four days later we had just what we wanted. Super easy and spent less than an hour at the dealership.

Gerardo Gutierrez

6/4/2025

Steven, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Central Point, OR

Diane G|2004 GMC Sierra 2500HD

Confirmed Service Customer

6/20/2025

Roe motors is my ON ROAD Husband‼️ I go to them with concerns and they tell me what's needed, and what to expect in the future.. They always go above and beyond, and I feel very safe on the road when I get back in my truck..

6/23/2025

We are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

Grants Pass, OR

Gary S|2023 GMC Sierra 1500

Confirmed Service Customer

6/23/2025

Prompt and friendly. Great experience.

6/24/2025

Gary, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Roseburg, OR

Gary L|2019 GMC Acadia

Confirmed Service Customer

6/24/2025

Dropped vehicle of for oil & rotation. They were extremely busy. & completed the service before closing. Did a great job.

6/25/2025

Gary, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Grants Pass, OR

Neale S|2002 Buick LeSabre

Confirmed Service Customer

6/25/2025

Took a bit longer this time.

6/26/2025

Neale, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please reach out to Dave Fisher to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Grants Pass, OR

James W|2021 GMC 1500 Sierra

Confirmed Service Customer

7/1/2025

Collision repair on my truck was quick and the result is great.

7/2/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Kathleen B|2024 Buick Enclave

Confirmed Service Customer

7/2/2025

Roe Motors is THE most service friendly dealership I have ever dealt with. Both in sales and service.

7/5/2025

Kathleen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Rogue River, OR

Linda H|2023 Buick Enclave

Confirmed Service Customer

7/4/2025

It was very positive. Very fast service

7/7/2025

Linda, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Business Response

Central Point, OR

Arthur L|2021 Buick Encore GX

Confirmed Service Customer

7/7/2025

We’re never disappointed with the service… our car was quickly taken to the mechanic for brake maintenance, and the amount of time for the completion of work was exactly what we were told it would take.

7/8/2025

Arthur, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Rogue River, OR

Jackie R|2020 GMC Canyon

Confirmed Service Customer

7/9/2025

I'm always treated so good! And was taken great care of,and my truck also 😊😍

7/12/2025

Jackie, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Azalea, OR

David C|2025 GMC Yukon

Confirmed Sales Customer

7/15/2025

Our experience on this purchase was exceptional, Amy Fox handled the transaction with professionalism and kindness that everyone should experience! Roe Motors is our new dealership that we will use and recommend to everyone we know.

Amy Fox

7/16/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Roe Motors, INC.! Thanks again for the recommendation, and have an amazing day!

Business Response

Coos Bay, OR

Carolyn R|2024 GMC Sierra 3500 HD

Confirmed Service Customer

7/18/2025

The staff were all very courteous and checked my vehicle in as soon as I arrived at the dealership. I was kept notified as soon as the service was complete, and the service manager answered all my questions.

7/21/2025

Carolyn, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Eagle Point, OR

John R|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

6/24/2025

I’ve been buying new vehicles since 1970. This is the most pleasant and professional experience in all these years. My salesperson “G” became a friend during this process and I’ve reached out to him several times in the last week for favors such as looking through my trade-in for my lost checkbook and questions on vehicle systems. As I was about to leave the dealership, the owner Steve Roe, spent some time with me thanking me for the purchase and talking about his father whom I had worked with in the past.

Gerardo Gutierrez

6/25/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

Central Point, OR

Todd N|2025 GMC Sierra 2500 HD

Confirmed Service Customer

7/10/2025

Went into Row to fix a wire and was charged $400. Ridiculous!

7/13/2025

Todd, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (541) 393-2856 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

Central Point, OR

James B|2014 GMC 1500 Sierra

Confirmed Service Customer

7/14/2025

Great experience from service write up to after service vehicle delivery.

7/15/2025

James, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Williams, OR

Carrie W|2024 GMC Sierra 1500

Confirmed Service Customer

7/17/2025

Roe Motors never disappoints. Quality people providing quality work.

7/20/2025

Thanks! We always appreciate hearing back from our clients, and we're delighted that you had such a positive experience with us!

Business Response

Grants Pass, OR

Tony H|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

7/18/2025

Always pleasant and prof

7/21/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

Grants Pass, OR

Rhonda T|2024 GMC Terrain

Confirmed Service Customer

7/18/2025

Everyone is very nice and helpful

7/21/2025

Rhonda, we're happy you found our staff to be so supportive during your experience here at Roe Motors, INC. - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Elaine D|2002 Buick Century

Confirmed Service Customer

7/23/2025

I had my car repaired at Rowe Motors because I can trust them to do a excellent job. I had my air conditioner repaired and all the appropriate new parts installed. It is working perfectly and cooling down much more than it had been. My car is so much quieter since the a/c pump was replaced. I would recommend Roe Motors to any of my friends.

7/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Patricia H|2019 GMC Terrain

Confirmed Service Customer

7/30/2025

I always get great service with Brent. He knows his customers and is always friendly and honest about what my vehicle needs for future maintenance. I arrived for my appointment for an oil change and he took care of it immediately. Didn't even have to wait long. Love that I also get a free car wash! Would never take my vehicle anywhere else other than Roe!

8/1/2025

Patricia, your satisfaction is important to us, so we want to sincerely thank you for choosing Roe Motors, INC. and we hope to see you again soon!

Business Response

Grants Pass, OR

Gilbert G|2017 GMC 1500 Sierra

Confirmed Service Customer

7/18/2025

As usual, Roe motors did a great job servicing my GMC Sierra

7/21/2025

Gilbert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Grants Pass, OR

Roger D|2022 GMC 2500HD Sierra

Confirmed Service Customer

7/28/2025

Easy in and out!

7/29/2025

Roger, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Grants Pass, OR

Sharon G|2018 Buick Regal

Confirmed Service Customer

7/29/2025

The intermittent problem was not found in the initial testing. Jeff found a GM bulletin that explained the problem and the solution. The repair required ordering a part which took 2 days so I was offered a loaner vehicle. Excellent service.

7/30/2025

Sharon, your satisfaction is important to us, so we want to sincerely thank you for choosing Roe Motors, INC. and we hope to see you again soon!

Business Response

Williams, OR

Susan W|2026 GMC Terrain

Confirmed Sales Customer

7/31/2025

Everyone was very nice and helpful and above all honest about everything.

Emmett Carroll

8/3/2025

Susan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Brookings, OR

Shirley E|2020 Buick Envision

Confirmed Service Customer

8/5/2025

Best customer service & expertise Brent & Jeff outstanding in service dept

8/6/2025

Shirley, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Leslie B|2020 Buick Encore

Confirmed Service Customer

8/9/2025

Fast service, friendly and helpful staff

8/12/2025

Leslie, thank you for your kind review; we are happy to pass along your comments to the team here at Roe Motors, INC. - Service! We sincerely value your business and look forward to your next visit!

Business Response

Rogue River, OR

Jose P|2022 GMC 1500 Sierra

Confirmed Sales Customer

8/14/2025

I was fantastic

Eric Ordonez

8/17/2025

Jose, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

Business Response

White City, OR

Nick C|2015 GMC Yukon

Confirmed Service Customer

8/27/2025

Always very helpful and do an excellent job!

8/27/2025

Nick, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Courtney D|2024 GMC Terrain

Confirmed Service Customer

8/29/2025

Great as always

9/1/2025

Courtney, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

Grants Pass, OR

Rachelle W|2025 GMC Yukon

Confirmed Service Customer

8/1/2025

Efficient, great staff

8/4/2025

We're happy you found our staff to be so supportive during your experience here at Roe Motors, INC.. We hope you have a great day!

Business Response

Sutherlin, OR

Heather J|2017 GMC Canyon

Confirmed Service Customer

8/9/2025

Best around

8/11/2025

Heather, we are so happy to read such a great review about Roe Motors, INC.! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Selma, OR

William A|2015 Chevrolet Malibu

Confirmed Service Customer

8/18/2025

Always excellent service from Jeff and the Roe service team.

8/19/2025

William, we're happy you found our staff to be so supportive during your experience here at Roe Motors, INC. - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Sonja N|2022 GMC Yukon

Confirmed Service Customer

8/20/2025

ERverything was taken care of and Roe gave me a ride both to drop off and pick up.

8/21/2025

Sonja, thank you for your kind review; we are happy to pass along your comments to the team here at Roe Motors, INC. - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Rogue River, OR

Robert J|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

8/27/2025

Everyone we worked with was great, especially Amy

Amy Fox

8/28/2025

Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Brookings, OR

Tamara R|2025 GMC Sierra 1500

Confirmed Service Customer

8/29/2025

Jeff in the service department was great!

9/1/2025

Tamara, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

Grants Pass, OR

Michael D|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/2/2025

While the customer service is Always Excellent, we were Very disappointed with the mechanics performance. Our truck was returned to is with terrible scratches on the gloss black bumper where he stood to reach the engine bay, there are pry marks in the dash, grease all over the inside of the windshield and the cab wreaks of coolant (not sure that’s the mechanics fault). However Brent, Jeff and Dave have always done a great job taking care of us at the service desk.

9/3/2025

Michael, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to Dave Fisher at (541) 393-2711 so we may identify ways to improve your experience.

Business Response

Grants Pass, OR

Cecilia A|2018 GMC Terrain

Confirmed Service Customer

9/7/2025

Very friendly and helpful staff.

9/8/2025

Cecilia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Kevin E|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

8/29/2025

Everyone was very friendly and helpful . It was a stress free purchase!

Emmett Carroll

9/1/2025

Kevin, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Grants Pass, OR

Justin H|2025 GMC Sierra 1500

Confirmed Sales Customer

9/2/2025

Great experience. Emmett was awesome to work with and Matt made the paperwork easy and fast.

Emmett Carroll

9/3/2025

Justin, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

Ashland, OR

Ronald R|2014 Buick LaCrosse

Confirmed Service Customer

9/9/2025

It was just an oil change, and gave me the opportunity to chat with service rep Brent. I came away with a couple of time based maintenance recommendations to follow up another time. Ron

9/10/2025

Ronald, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Grants Pass, OR

William S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/15/2025

We really appreciate Jeff in service. He did a great job keeping us informed on the status of our repairs.

9/16/2025

William, we're happy you found our staff to be so supportive during your experience here at Roe Motors, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Rogue River, OR

Johnny D|2012 Chevrolet Impala

Confirmed Service Customer

9/16/2025

Brent and Jeff are awesome. They listened to my stupid questions and still got me out of the shop on time. Good job guys!

9/17/2025

Johnny, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Eric R|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/19/2025

Great Experience! We agreed on a good price, I was in and out in less than 2 hours. super nice staff.

Eric Ordonez

9/21/2025

Eric, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Roe Motors, INC. and we hope to see you again.

Business Response

Brookings, OR

Heather J|2017 GMC Canyon

Confirmed Service Customer

9/23/2025

Roe motors is the best in customer service all the way from the service and parts department to the salesman even the cashier the loan department everybody is excellent they listen to you. They work with you. The communication is excellent.

9/24/2025

Heather, thank you for your kind review; we are happy to pass along your comments to the team here at Roe Motors, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Selma, OR

Stacey B|2017 GMC Terrain

Confirmed Service Customer

9/25/2025

I’ve been bringing my vehicle to this dealership for service and mechanical needs for 6 years now. So professional. Brent and Jeff are excellent at what they do and I like them very much.

9/26/2025

We're glad to hear you found our staff was so professional. We look forward to your next visit! Take care!

Business Response

Grants Pass, OR

Jeanne B|2023 GMC Acadia

Confirmed Service Customer

9/13/2025

As always past 30 years, all work is done on time and correctly the first time!! The service department and sales department have the very best exceptional/ helpful employees ever

9/15/2025

Jeanne, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

Grants Pass, OR

Lonnie J|2018 GMC Terrain

Confirmed Service Customer

9/13/2025

I ALWAYS get great service and treated respectfully.

9/15/2025

Lonnie, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

Grants Pass, OR

Hyla L|2021 Buick Encore GX

Confirmed Service Customer

9/16/2025

Your service people are always pleasant. Easy peasy to set up an appointment. I waited in the lobby while the car was being serviced. Nice environment. And thanks for the free car wash.

9/17/2025

Hyla, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Grants Pass, OR

Kenneth I|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/17/2025

G did a great job, no pressure as is typically expected. Great experience..

Gerardo Gutierrez

9/18/2025

Kenneth, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Roe Motors, INC.

Business Response

Shady Cove, OR

Jeffery P|2023 GMC Sierra 1500

Confirmed Service Customer

9/21/2025

Fast and friendly,

9/22/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

Central Point, OR

Jean L|2005 Chevrolet Colorado

Confirmed Service Customer

9/26/2025

Very Cooperative And Very Friendly, I Always Rely on Your Help And Support Dealership Throughout The Year For My Truck Concerns. Thank You And The Team, Have A Blessed Weekend.

9/29/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Rogue River, OR

David H|2026 GMC Terrain

Confirmed Sales Customer

9/29/2025

Randy ordered and received my vehicle and had everything ready when I arrived to pick it up

Randall Hollenbeck

9/29/2025

David, thank you for your kind review; we are happy to pass along your comments to Randy here at Roe Motors, INC.! We sincerely value your business and look forward to your next visit!

Business Response

Gold Beach, OR

Jill H|2024 Buick Envista

Confirmed Service Customer

9/29/2025

Check-in was seamless and all employees provided excellent customer service

9/29/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

Grants Pass, OR

Robert J|2025 GMC Sierra 3500 HD

Confirmed Service Customer

10/7/2025

CURTEOUS

10/8/2025

Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Brookings, OR

Bruce S|2026 GMC Sierra 3500 HD

Confirmed Service Customer

10/9/2025

Hector that was, our sales person was outstanding and answered every question.I ever had and been over backwards to ensure that we were happy with our purchase. The business has to be commended for their response for any issues that have come up. And we are very happy with our purchase and would look forward with working with them in the future. And we recommand Roe motors for your next purchase of automobile..

10/12/2025

We're happy you found our staff to be so supportive during your experience here at Roe Motors, INC. - Service. Thank you so much again for your feedback! We hope you have a great day!

Business Response

Roseburg, OR

Kevin E|2025 GMC Sierra 2500 HD

Confirmed Service Customer

10/13/2025

Everything went smoothly and my oil was changed in a timely manner!

10/14/2025

Kevin, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Grants Pass, OR

Franklin S|2024 GMC Canyon

Confirmed Service Customer

10/17/2025

Jeff did a very good job to Keep me informed of what was going on as the process went along until the end.

10/20/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

Medford, OR

Arthur L|2021 Buick Encore GX

Confirmed Service Customer

10/20/2025

Quick check in, and work was completed in a timely manner. : )

10/21/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

Rogue River, OR

James B|2015 Chevrolet Sonic

Confirmed Service Customer

10/21/2025

Friendly service personnel. My car was available within a reasonable time. Provided summary of upcoming service that will be needed.

10/22/2025

James, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Williams, OR

Shannon D|2025 GMC Yukon XL

Confirmed Sales Customer

10/21/2025

Excellent customer service. Easy, fast and very happy customer.

Emmett Carroll

10/22/2025

Shannon, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Joshua T|2026 GMC Yukon XL 1500

Confirmed Sales Customer

10/23/2025

G at Roe Motors is always awesome to work with. This is the second vehicle I have purchased from him and he is always professional, helpful throughout the process, knowledgeable in everything he is selling and overall great to work with.

Gerardo Gutierrez

10/25/2025

Joshua, thank you so much for your positive comments about Roe Motors, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Grants Pass, OR

William S|2014 GMC 1500 Sierra

Confirmed Service Customer

10/8/2025

Great

10/9/2025

William, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

Rogue River, OR

John A|2024 Buick Envista

Confirmed Sales Customer

10/13/2025

Our 2024 Buick Envista is a true joy to drive. Randy took plenty of time to get Mary's phone synced with the car. Some many great features, I need to read the owner's manual cover to cover. Roe Motors was our best choice for replacing both of our older vehicles. Thanks again. John & Mary Ainsworth

Randall Hollenbeck

10/14/2025

John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Grants Pass, OR

Anita B|2013 Chevrolet Equinox

Confirmed Service Customer

10/17/2025

Always great service

10/19/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Timothy G|2026 GMC Sierra 1500

Confirmed Sales Customer

10/17/2025

Sales process was very easy. Good people to deal with. However, the ability to track my order to GMC was frustrating along with getting inaccurate information back more than once. Then, when I took delivery, the motor malfunctioned. This has not been resolved.

Emmett Carroll

10/20/2025

Timothy, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to reach out to Dave Fisher at (541) 393-2711 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

Shady Cove, OR

Thomas T|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

10/23/2025

Excellent, no pressure buying experience.

Eric Ordonez

10/26/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Grants Pass, OR

James B|2019 GMC Yukon

Confirmed Service Customer

10/25/2025

Very welcoming department and great service provided by all personnel.

10/27/2025

James, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Medford, OR

Kristine H|2022 GMC 1500 Sierra

Confirmed Sales Customer

10/30/2025

Roe Motors is absolutely amazing from start to finish! You’re greeted by friendly faces who truly listen to what you want, take the time to understand your needs, and work hard to find the perfect vehicle for you. Randy was fantastic, he listened carefully to all of my “must-haves” and helped me find exactly what I was looking for. This is not my first vehicle from Roe, and I’m sure not my last.

Randall Hollenbeck

11/2/2025

Kristine, thank you for your kind review; we are happy to pass along your comments to the team here at Roe Motors, INC.! We sincerely value your business and look forward to your next visit!

Business Response

Grants Pass, OR

Rhonda T|2024 GMC Terrain

Confirmed Service Customer

11/3/2025

Very nice and polite

11/4/2025

Rhonda, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Grants Pass, OR

Mark W|2025 GMC Sierra 3500 HD

Confirmed Service Customer

11/4/2025

The service department was ready for me when I arrived, took care of the service in a reasonable time and kept. me informed along the way. I would highly recommend Roe Motor's Service Department.

11/5/2025

Mark, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Roseburg, OR

Timothy G|2026 GMC Sierra 1500

Confirmed Sales Customer

11/6/2025

The people at Roe Motors were outstanding. After taking delivery on a GMC truck that was defective, the sales staff went above and beyond to put me in a different vehicle in a rapid fashion. The were more concerned about my family's upcoming trip than waiting for GM to authorize the disposition of the first vehicle. They have earned our loyalty.

Emmett Carroll

11/7/2025

Timothy, your satisfaction is important to us, so we want to sincerely thank you for choosing Roe Motors, INC. and we hope to see you again soon!

Business Response

Shady Cove, OR

Donald M|2021 GMC 1500 Sierra

Confirmed Service Customer

11/12/2025

You all did exactly what you said you were going to do

11/13/2025

Donald, we really appreciate your feedback! If you're ever in need of more help, please let us know!

Business Response

Grants Pass, OR

Carolyn R|2024 GMC Sierra 3500 HD

Confirmed Service Customer

11/20/2025

I was greeted and checked in as soon as I arrived, my pickup was serviced and returned to me within the time stated, and I was kept informed of the progress and completion via text messages. The service manager is very helpful and answered all questions that I had regarding the operation and maintenance of my pickup.

11/23/2025

Carolyn, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

Eagle Point, OR

Robert U|2025 GMC Sierra 3500 HD

Confirmed Service Customer

11/21/2025

Dave and crew always rock!

11/23/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Jacksonville, OR

John A|2025 GMC Sierra 1500

Confirmed Sales Customer

11/27/2025

My favorite new car store filled with 5 star people.

Amy Fox

11/28/2025

John, we are so happy to read such a great review about Roe Motors, INC.! Thank you, and have a fantastic day!

Business Response

Medford, OR

Bradley W|2021 GMC 3500HD Sierra

Confirmed Service Customer

12/5/2025

the people at the service counter are great always happy to answer question and always very polite they get in and out in a timely manner. Great place to get your repairs and or service done

12/6/2025

Bradley, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Merlin, OR

Vicki-Marie R|2023 GMC Acadia

Confirmed Service Customer

11/1/2025

The kindest personnel. Pays attention to details of what your car needs and updates for future services.

11/3/2025

Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Grants Pass, OR

Darrel J|2018 Buick Enclave

Confirmed Service Customer

11/1/2025

Work order 127980: according to the ‘tire inspection’ part of the invoice, psi was set to 35lbs . Checked after I left the dealership and the psi was 27lbs, same as before I dropped it off. Therefore I question the validity of any other inspection reports done.

11/3/2025

Darrel, thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (541) 393-2856 so we can work towards a resolution.

Business Response

Grants Pass, OR

Sheri M|2024 Buick Envista

Confirmed Service Customer

11/24/2025

Great service Quick And Jeff was so sweet to my granddaughter

11/24/2025

Sheri, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Grants Pass, OR

Cherie M|2017 Buick Encore

Confirmed Service Customer

11/24/2025

Everyone was polite and helpful. I didn’t have to wait long for the repair and it was handled with excellent knowlege of what needed to be done.

11/24/2025

Cherie, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Grants Pass, OR

Elizabeth M|2024 Buick Encore GX

Confirmed Sales Customer

11/26/2025

They put my into the car I wanted for the price/payment I wanted. Everything was fast and easy. They even beat my bank on a finance rate.

Hector Rodriguez

11/27/2025

Elizabeth, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Yreka, CA

Roy P|2018 Chevrolet Traverse

Confirmed Service Customer

12/2/2025

Better price and availability of the service I needed.

12/3/2025

Roy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Rogue River, OR

David A|2004 GMC Yukon Denali

Confirmed Service Customer

12/2/2025

Always willing to discuss and fix problems.

12/3/2025

David, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Selma, OR

Roy G|2018 GMC 1500 Sierra

Confirmed Service Customer

12/14/2025

The warranty work was done promptly. I appreciated that. I found out driving home however (I live in Yreka, Ca.) that two of the safety features that were supposed to be fixed still were not functioning. I called the next day and talked to Brent about it. After talking to several of his workmates and me doing some research we decided that my vehicle must not be equipped with ACC. Seems to me that your service team should have figured that out much sooner. (I bought the truck new from your dealership, Jan. 2019) The collision alert is still not working. FYI your service team installed a new front camera. Supposedly road tested it and turned it back to me as everything functioning. Not. FYI this was my third trip to Grants Pass (80 miles) for this issue.

12/15/2025

Roy, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (541) 393-2711 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

Yreka, CA

Andrew A|2016 Buick Envision

Confirmed Service Customer

12/7/2025

Very Professional Employees and helpful. That’s why we continue to go back. 👍

12/8/2025

Andrew, we're happy you found our staff to be so supportive during your experience here at Roe Motors, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Central Point, OR

Wayne H|2025 GMC Canyon

Confirmed Service Customer

12/8/2025

We have always appreciated the professionalism and friendliness at Roe Motors. Plus the vehicles we have purchased have always been super.

12/9/2025

Wayne, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

Grants Pass, OR

Franklin H|2026 GMC Sierra 1500

Confirmed Sales Customer

12/9/2025

The staff were freindly and very helpful. They got me exactly the truck I wanted then made the sales process effertless.

Eric Ordonez

12/10/2025

Franklin, we're happy you found our staff to be so supportive during your experience here at Roe Motors, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Brookings, OR

Eric S|2024 GMC Terrain

Confirmed Sales Customer

12/12/2025

!WOW! This was one of the easiest auto purchases we've ever made. Emmett, our Sales Person was such a delight, treated us like we were the only customer he had and was extremely knowledgeable. Additionally, Matthew in Finance was well prepared, didn't try to upsell products and explained the financing agreement in an understandable way.

Emmett Carroll

12/13/2025

Eric, thank you so much for your positive comments about Roe Motors, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Central Point, OR

Patrick L|2002 Chevrolet Silverado 1500

Confirmed Service Customer

12/18/2025

Friendly, helpful, and good communication. Thank you.

12/19/2025

Patrick, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Grants Pass, OR

Francisco L|2017 GMC Yukon

Confirmed Service Customer

12/22/2025

Great service department Very helpful and knowledgeable

12/22/2025

Francisco, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Grants Pass, OR

David L|2024 GMC Sierra 1500

Confirmed Service Customer

12/22/2025

quick and on time

12/23/2025

David, thank you so much for the positive review! We hope you have a great day!

Business Response

Canyonville, OR

Anita B|2013 Chevrolet Equinox

Confirmed Service Customer

12/23/2025

Always very helpful and great you by name when you walk in the door.

12/24/2025

Anita, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Grants Pass, OR

Allen M|2025 Chevrolet Blazer

Confirmed Sales Customer

12/23/2025

Everybody at the dealership were extremely friendly and happy to do what was needed for our experience in buying a new used vehicle.

Dana Lyter

12/24/2025

Allen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Brandon T|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

12/23/2025

From the moment we walked in we felt no pressure, only care in making sure we truly understood all of the features that were important to us. Everyone made us feel welcomed and important, like part of their family!

Randall Hollenbeck

12/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Roseburg, OR

Samuel K|2024 GMC Canyon

Confirmed Service Customer

12/24/2025

While the issues with my 2024 GMC Canyon with 5600 miles should never have occurred, ROE Motors did everything possible to make the repair experience pleasant. I had hoped GM would have employed better quality, maybe approaching Toyota's TPS. I would expect GM to deep dive the issues and look at: training, process, vendor quality, design weakness and lastly and likely not the issue, the employee who did the value add step in the assembly process.

12/25/2025

Samuel, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

Grants Pass, OR

Joyce A|2026 GMC Terrain

Confirmed Service Customer

12/24/2025

It is always superb -- faultless, knowledgable, warmly helpful beyond expectation, and timely. I recommend Roe Motors all the time.

12/25/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for the recommendation, and have an amazing day!

Business Response

Cave Junction, OR

Kenneth H|2024 GMC Sierra 2500 HD

Confirmed Service Customer

12/26/2025

We appreciate how quickly you were able to service our pickup. Thank you.

12/26/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

Grants Pass, OR

Timothy H|2026 GMC Acadia

Confirmed Sales Customer

12/31/2025

Randy is AWESOME !!!

Randall Hollenbeck

1/1/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Roe Motors, INC.! We look forward to your next visit! Take care!

Business Response

Eagle Point, OR

Michael A|2019 Chevrolet 3500HD Silverado

Confirmed Service Customer

12/31/2025

Great customer service and they always do great work.

1/1/2026

Thank you so much for your positive comments about Roe Motors, INC. - Service! We do hope we can be of assistance in the future. Take care!

Business Response

Selma, OR

Jeanne B|2023 GMC Acadia

Confirmed Service Customer

1/1/2026

As always, Brent and Jeff take the extra time to do everything right the first time. I was scheduled for service and 30,000 mile engine service. They noticed I had a radiator leak and worked that in so I would not have to come back. The sales staff and service staff are exceptional in helping everyone!!!

1/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Brenda M|2025 GMC Sierra 1500

Confirmed Sales Customer

12/15/2025

Very friendly staff, no pressure, works with you to get to the budget you plan for. Would definitely recommend Roe Motors!

Hector Rodriguez

12/16/2025

Brenda, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Roe Motors, INC. and we hope to see you again.

Business Response

Grants Pass, OR

James T|2005 GMC Sierra 2500HD

Confirmed Service Customer

12/22/2025

Nice people ... clean surroundings ... accurate techs

12/23/2025

James, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Grants Pass, OR

Sharon G|2018 Buick Regal

Confirmed Service Customer

1/7/2026

The Collision Center crew replaced my damaged door but then I found a technical problem related to the remote. Johnathon and Theresa worked hard to fix the problem and keep me informed.

1/8/2026

Sharon, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Williams, OR

Vicki P|2022 GMC Canyon

Confirmed Service Customer

1/12/2026

Always excellent

1/13/2026

Vicki, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

Rogue River, OR

Kevin E|2025 GMC Sierra 2500 HD

Confirmed Service Customer

1/13/2026

Appointment went quick and smooth!

1/14/2026

Kevin, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

Grants Pass, OR

Patricia C|2024 Chevrolet Equinox

Confirmed Service Customer

1/13/2026

They are always polite, helpful, full of auto knowledge, but most of all, they always have good coffee. Lol I have a Hugh medical issue. The Dr. fractured my hip in 3 places while doing a total hip replacement. I have been transfered to 4 different hospitals, and when I was in Asante in Medford Steve Roe and his dog, Hope came to my room 2 times. He does it for others, and didn't even know I was in there until after he choose my room randomly. Such a Blessing. God shines through the Roe family, and their workers. Blessings to them.

1/14/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Grants Pass, OR

Dale G|2016 Buick Enclave

Confirmed Service Customer

1/15/2026

Have never had anything but good service .

1/16/2026

Dale, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Gold Hill, OR

Dawna H|2025 GMC Canyon

Confirmed Sales Customer

1/16/2026

We are very happy to now be a part of the "Roe" family. We did not feel pressured to buy and Amy Fox is an excellent sales person. We will definitely recommend Roe Motors.

Amy Fox

1/16/2026

We want all our clients to have a comfortable and stress-free experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Grants Pass, OR

Gary L|2019 GMC Acadia

Confirmed Service Customer

1/5/2026

Serviced my wife’s car. Got it scheduled in & got it done. Thanks

1/6/2026

Gary, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Grants Pass, OR

Jessica G|2025 Buick Envision

Confirmed Sales Customer

1/6/2026

This is the second vehicle purchased from Roe Motors. The first one was back in 2002, and I had an exceptional experience back then, too. For this purchase, staff was friendly, listened, and delivered top notch service and experience. The owner, Steve Roe- who is a local treasure by the way- thanked us for our business. We feel very committed to supporting businesses that support our local community. Roe Motors has a stellar reputation and is a business to support.

Eric Ordonez

1/7/2026

Jessica, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Williams, OR

Patrick S|2024 Buick Envista

Confirmed Service Customer

1/8/2026

I always have a pleasant experience when I bring my car in for an oil change. They have a shuttle ready when I need it to go to work and I picked up from to get my car. Great service always.

1/9/2026

Patrick, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Cave Junction, OR

Dean L|2026 GMC Yukon

Confirmed Sales Customer

1/15/2026

We had a great experience buying our new car. Emmitt Carroll, our salesman and everyone else was great to work with. They answered all of our questions and made sure that we had what we needed to complete the sale.

Emmett Carroll

1/16/2026

Dean, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lori F|2019 GMC Terrain

Confirmed Service Customer

1/16/2026

I always have my car serviced at Roe Motors. Love Brent and Jeff in service department. Friendly and helpful. As a person unfamiliar with car repairs and the why things are needed I like that they explain all of it to me. I’m sure they are exhausted at the end of the day having to explain to customers about repairs and the whys. They never make me feel like I’m imposing . Brent and I always swap dog stories too. Very personable and knowledgeable, that’s why I’m a loyal customer.

1/17/2026

Lori, we're happy you found our staff to be so supportive during your experience here at Roe Motors, INC.. Thank you again for choosing Roe Motors, INC. and we hope to see you again.

Business Response

Grants Pass, OR

Thomas T|2026 GMC Sierra 3500 HD

Confirmed Service Customer

1/19/2026

The service department at Roe Motors is top notch. I only take my vehicles there for service.

1/20/2026

Thomas, thank you for choosing Roe Motors, INC. as your first choice for all your automotive needs! We hope to be of service to you again in the future. Best wishes, Roe Motors, INC.

Business Response

Grants Pass, OR

Reputation Reviews