The best I've ever had with buying a car! I especially liked that I could work with you from a remote location and did not spend ANY time sitting and waiting in the dealershp. As most of this transaction was handled by phone and internet. I felt completely in control and well informed at every juncture. Great job and great program! Flexibility and the ability to get EXACTLY the car I wanted were huge components of my satisfaction with the entire process. - Kim S.